In-depth PayPal Review (March 2020): Is PayPal the Right Payment Platform for You?
It seems like everyone has a PayPal account, but most people think of it as a way to transfer money or use it as a digital wallet. You’re a fool to completely forget because PayPal’s purpose for business has always been one of the slickest options and will continue to come. However, in these PayPal reviews, let’s look at the features PayPal offers for business credit card processing. Of course, you can use the system as a freelancer and collect payments for services, but this is a completely different type of transaction.
To learn more about our readers’ PayPal reviews, check out the comments area.
Our goal here is to take into account the rates offered through PayPal, how well it integrates with other systems and how many types of credit cards can be used.
The great thing about PayPal is that it doesn’t keep secrets in terms of price and fees. This is one of the main reasons why the number of users has steadily increased since the launch of PayPal. You can set up in minutes and there is no early termination fee.
You need to pay a lot of attention when it comes to PayPal, so let’s take a closer look to understand exactly how much you will spend and what type of business you need to use PayPal for.
PayPal Review: Key Features
Several plans and services are offered by PayPal. It can be a bit confusing, but the list below will help guide you through the selection process.
- PayPal Express Checkout -A simple add-on for companies that accept regular credit cards in different ways.
- PayPal Payment Standard -This is a basic payment processing plan, suitable for companies that do not currently accept credit card payments. Provides the ability to do so.
- PayPal Payments Pro -Pro offers hosted checkouts on its own website.
- Here PayPal -a mobile app for collecting payments on the go.
- Virtual Terminal -The terminal is for collecting mail and phone orders and costs $30 per month.
- Digital Products -Set up things like recurring payments.
- Bill Me Later -Unique to PayPal, this feature does not offer interest loans to clients.
- Online Store Invoices -Freelancers and contractors can send fast invoices for the services they perform.
PayPal review: ease of use
Is PayPal easy to use? Anyone using PayPal will laugh at the question. This is what the whole platform is built on. Grab a simple PayPal button and start selling your products on any website. Even if you don’t have a shopping cart, the PayPal button takes care of everything.
The mobile app is as smooth as a square and offers a free sweeper that can be plugged into your phone’s headphone jack. Another area that touches us is reporting. Whether you raise money through an online store or mobile interface, all transactions end in one place. It is managed through a browser dashboard, and reports can be exported to predict years and months.
PayPal review: price
As discussed, both prices and fees are listed on the PayPal site. There are a few of them, so we’ve covered the most important ones below.
- Web Transactions -2.9% + $0.30 per transaction
- Swipe mobile and store -2.7% of transactions
- Keystroke Mobile & Store – 3.5% + $0.15
- Virtual Terminal Transactions -3.1% + $0.30 per transaction
- Chargeback -You pay a $20 fee
PayPal also has special plans for companies with transactions under $10 per piece. This plan is 5% + $0.05.
Keep in mind the following: PayPal Payment Pro plan requires monthly payment. So, you’ll have to spend $30 per month to use the additional services and features.
The main reason companies use the PayPal Payment Pro plan is that they can maintain their website when customers need to check out. As you may have seen in the past, the majority of PayPal transactions mean that customers are redirected to the actual PayPal website. This isn’t a big deal, but you’ll want to keep users on your site for as long as possible for branding purposes.
PayPal review: support
Key Issues Thousands of customers have spoken about horror stories when PayPal funds are considered risky and tied to the PayPal Risk Department. It appears that the company has eased this throttle, but the possibility still remains of thousands of dollars randomly frozen within your PayPal account.
That said, the support team is very solid, but most of the time is spent on community forums or knowledge bases. PayPal wants to figure out most of the problems you have on your own, so we’ll guide you through a fair amount of documentation that can help you fix it.
The PayPal blog runs in a consistent way, so you can find articles about updates and tips. It is possible to connect with them on social media, but we recommend going via phone or email. The phone line is open from 4am to 10pm (Monday-Friday) and 6am to 8pm (Saturday and Sunday). This is PST time.
One of the great benefits of working with PayPal is that you can usually solve the problem by completing a quick Google search. There are so many people that people are talking about it online.
Don’t forget to check out our top 17 PayPal alternatives for more information.
Who Should Use PayPal?
Can PayPal run a large e-commerce site? Technically yes. However, it is recommended for companies starting out because it is very easy to install and integrates with the following options: Shopify (read our full Shopify review ), WordPress and BigCommerce (read our full BigCommerce review ).
Also Read: Paypal Vs Stripe
When switching to an advanced payment processor, it’s not a good idea to include the PayPal button given the convenience of putting a credit card in a pocket for many. The main reason not to use PayPal as your existing merchant account is that most other solutions will save you more money as your sales grow. For example, if your sales exceed $5 to 10,000, it costs a lot more than using PayPal with other options .